SUCCESS IS REACHED FASTER BY LEARNING HOW TO RUN EFFICIENTLY

Core Hospitality International provides management services through the Operating Agreement, which is made up of the Management and Membership Agreement (MMA). The Operating Agreement establishes the relationship between the Hotel, Suites, or Resort owner and Core Hospitality International through our management company office in Jakarta. These Services are designed to deliver the global experience of Core Hospitality International in a flexible manner to local operating conditions in Indonesia.

Managed properties will be licensed through the MMA to use one of Core Hospitality International trade names (Grand Elite®, TravellerS®, trend-zTM, CozyHotelTM and ParkwayTM Suites & Residences) or the new trade name owned by Core Hotels International Limited. The MMA provides hotels with worldwide exposure through the Global Reservation System, Core VHP property management system, participation in all Core Hospitality International sales and marketing programs, and inclusion in the Core Directories.

Management Services are provided through the Management and Membership Agreement. Core Hospitality International in Indonesia managed hotels on behalf of owners and coordinates all sales support through Core Hospitality International International. We select and supervise the Hotel General Manager and provide the following support services under the MMA.

Business and Marketing Plans
Under our supervision and guidelines the General Manager of the hotel will prepare an annual business and marketing plan for approval by the owner.

Revenue Management (RevPAR)
Our management teams are dedicated to maximizing Revenue Per Available Room for the hotel. Regular meetings with hotel management combined with training and sales support are designed to focus on improving yield management in all departments.

Gross Operating (G.O.P) Management
Our expertise in cost controls and cost reporting in the mid market hotel sector will ensure the effective realization of hotel G.O.P

Policy and Procedures
We provide each hotel with standard operating manuals to ensure compliance with Core Hospitality International brand standards and consistency of service delivery.

Operational Audit
Operational Audits are conducted on a regular basis to focus on productivity improvement, guest satisfaction and system compliance.

Quality Assurance
In addition to our regular quality service audits, experienced Core Hospitality International quality assurance professionals conduct an annual Quality Assurance Review. Each property is evaluated against a 1,000 points inspection checklist that covers housekeeping maintenance, administration, human resources, refurbishment and capital improvements.

Human Resource Management and Training
Employee leadership, job satisfaction and motivation play a critical role in the delivery of a quality guest experience. Core recognizes the importance of providing a continual level of management support and training.